Terms and Conditions Gempak98 — The Complete Guide for All Platform Members

Welcome to gempak98 (gempak98.onl), a legally operated and licensed online entertainment platform. These terms and conditions constitute a legally binding agreement between you as the user and gempak98 as the platform operator.

By accessing, registering, logging in, or using any part of the gempak98 platform — whether via web browser, mobile app, or any other device — you acknowledge that you have read, understood, and agreed to be bound by all terms and conditions stated herein, along with all other related policies.

If you do not agree with any part of these terms, you are required to stop using the gempak98 platform immediately. Continued use following any amendment to the terms will be considered acceptance of the updated terms.

To be eligible to register and use the gempak98 services, you must meet all of the following eligibility requirements:

• Age at least 18 years old or the minimum age required by law in your jurisdiction, whichever is higher.
• Having full legal capacity to enter into a binding contract.
• Not located in any country, region, or jurisdiction that prohibits access to online gambling platforms such as gempak98.
• Not an employee, contractor, business partner, or immediate family member of any party involved in the operations of gempak98.
• Not previously banned or have had an account suspended by gempak98 due to a terms violation.

Each individual is only permitted to own one (1) active account at gempak98. Ownership of more than one account by the same individual is strictly prohibited and will result in the closure of all associated accounts, with all balances and wins forfeited.

When registering an account, you are required to:

• Providing your full name exactly as it appears on your official identification document.
• Using a valid and active email address that belongs to you.
• Providing a correct and reachable mobile phone number for verification purposes.
• Creating a strong password and not sharing it with any other party.

Gempak98 reserves the right to request identity verification (KYC) at any time, particularly before processing withdrawals that exceed certain limits. Documents that may be requested include a national ID, bank statement, or utility bill as proof of address.

Gempak98 supports a wide range of deposit methods suited to Malaysia's banking and financial ecosystem. All deposits are processed quickly and securely through certified encryption systems.

• Accepted deposit methods: Online bank transfer (FPX), Maybank2u, CIMB Clicks, RHB Now, TNG eWallet, GrabPay, Boost, and other methods available on the platform.
• Currency: All transactions on gempak98 are in Malaysian Ringgit (RM).
• Minimum deposit limit: RM 20 per deposit transaction.
• Processing time: Deposits are typically credited to your gempak98 account within 1 to 5 minutes after successful payment confirmation.

All deposited funds must be from a legitimate source and belong to you. gempak98 does not accept deposits from third-party credit or debit cards, and deposits using funds from illegal sources are strictly prohibited and may result in a report to the relevant authorities.

Gempak98 is committed to processing all valid withdrawal requests promptly and efficiently. The following terms apply to withdrawals from your gempak98 account:

• Processing time: Withdrawals are processed within 3 to 10 minutes for approved requests, 24 hours a day, 7 days a week.
• Minimum withdrawal limit: RM 30 per withdrawal transaction.
• Withdrawal methods: Funds will be transferred to the same bank account or e-wallet used for your deposit, except in certain situations requiring further review.
• Identity verification: Withdrawals exceeding RM 5,000 require completed KYC verification before processing.

Gempak98 reserves the right to temporarily delay or hold withdrawals if there are signs of suspicious activity, a required security review, or if bonus wagering requirements have not yet been met.

Gempak98 offers a variety of bonuses and promotions designed to add value to your gaming experience. All bonuses are subject to wagering (rollover) requirements and specific rules stated alongside each promotion.

• Every bonus received must meet the specified rollover requirement before any withdrawal can be made from the bonus balance.
• Rollover requirements are typically expressed as a multiplier (e.g., 5x, 10x, 15x) of the bonus amount received.
• Bonuses are for single-account use only and cannot be transferred to another account.
• Gempak98 reserves the right to cancel any bonus obtained through fraudulent means, system abuse, or promotion misuse.
• Each promotion has its own validity period — unused bonuses or unfulfilled rollover requirements within that period will expire automatically.

All games available on the gempak98 platform operate using a Random Number Generator (RNG) system that has been independently audited by recognised international certification bodies. This ensures every game outcome is random, fair, and cannot be manipulated by any party.

Players are required to comply with the following rules when playing on gempak98:

• Bet only using the available balance in your gempak98 account — no credit or debt is permitted.
• The use of any automated software, bots, scripts, or other technological methods to assist or automate gameplay is strictly prohibited.
• Colluding with other players to manipulate game outcomes or exploit system vulnerabilities is strictly prohibited.
• Game results recorded by the gempak98 server are final and cannot be disputed unless there is verifiable evidence of a technical error.

In the event of a technical disruption or connection failure during an active game, wagers confirmed by the system will be processed according to gempak98's server records. gempak98 is not responsible for connection losses caused by issues on the player's end.

You are solely responsible for keeping your gempak98 account login credentials secure, including your username and password. gempak98 recommends the following security measures:

• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
• Enable two-factor authentication (2FA) via your account security settings.
• Never share your password or login information with anyone, including gempak98 staff.
• Log out of your account after each session, especially when using a shared device.
• Contact customer support immediately if you suspect your account has been accessed without authorisation.

Gempak98 shall not be liable for any losses arising from security vulnerabilities caused by the player's own negligence.

Gempak98 reserves the right to suspend, restrict, or close any member account without prior notice if any of the following is found to have occurred:

• Providing false, inaccurate, or misleading personal information during registration or the KYC process.
• Owning or operating more than one gempak98 account.
• Committing fraud, money laundering, or any financial criminal activity through the platform.
• Exploiting technical errors, bugs, or system vulnerabilities to gain unauthorised advantages.
• Threatening, insulting, or harassing gempak98 staff or other players.
• Violating any part of these terms and conditions or other related policies.

The gempak98 platform is provided on an "as is" and "as available" basis. While we make every effort to ensure service continuity, gempak98 makes no guarantee that the platform will always be free from disruptions, errors, or viruses.

Gempak98 is not responsible for:

• Financial losses resulting from game outcomes that did not go in your favour.
• Service disruptions caused by factors beyond our control, such as internet outages, power failures, or natural disasters.
• Losses arising from security vulnerabilities caused by the player's own device or network.
• Third-party actions such as hacking, cybercrime, or attacks targeting your device.

Gempak98's total liability to any member under any circumstance is limited to the amount deposited by that member within the 30 days preceding the claim.

Gempak98 is deeply committed to responsible gaming. We believe online entertainment should remain a fun activity, not a burden or problem. To that end, we provide a range of tools and resources to help players manage their gaming habits:

• Daily/weekly deposit limit: Set a maximum deposit limit in your account settings to keep your spending in check.
• Play break mode (cooling-off): Take a break from the platform for 24 hours, 7 days, or 30 days as needed.
• Self-exclusion: Request a full self-exclusion from the platform for an extended period.
• Self-assessment: Use our self-assessment tool to identify whether your gaming habits are at a healthy level.

If you feel that you or someone you know may have a problem with gambling habits, we encourage you to seek help from a suitable support organisation. Visit the Responsible Gaming us for more information.

Gempak98 reserves the right to amend, update, or replace any part of these terms and conditions at any time. Amendments take effect as soon as they are published on this platform. It is your responsibility to review this page periodically to ensure you are always aware of the latest applicable terms.

Continued use of the gempak98 platform after any amendments are published will be considered your acceptance of the updated terms.

If you have any questions regarding these terms and conditions, please contact the gempak98 team via:

• Live Chat on platform — available 24 hours a day, 7 days a week
• Email: [email protected]